Find The Answers You Need
Choosing a Course
Q: I need a general CPR course to prepare me to save the life of a loved one. Which course is best for me?
A: We offer Friends and Family CPR that provides basic CPR training in a dynamic group environment with your family and friends using the research-proven practice-while-watching method. This will allow great bonding time and an opportunity for families to learn together.
Q: I am not a healthcare professional, and I need a CPR and AED course for work purposes. Which course should I take?
A: Heartsaver® CPR AED is probably best for you. This course offers both Heartsaver classes, and hands-on skills sessions for blended learning courses.
Q: Are your courses OSHA compliant?
A: Our Heartsaver Courses are for anyone with limited or no medical training who needs a course completion card for job, regulatory or other requirements. Our courses are designed to meet OSHA requirements.
Q: Which CPR course should a "first responder" or “professional rescuer” take?
A: First responders or professional rescuers generally include fire, police, and emergency medical personnel. These types of prehospital professionals usually need to complete a Basic Life Support (BLS) course. Check with your employer or licensing authority for final confirmation.
Q: Which course should a daycare provider take?
A: The AHA’s Heartsaver Pediatric First Aid CPR AED Course is designed to meet regulatory requirements for childcare workers. The AHA offers this course in both blended learning and classroom-based formats.
Q: Can I take an AHA CPR course online?
A: For American Heart Association courses that include psychomotor skills such as CPR, students must complete a hands-on skills session to obtain an AHA course completion card. With AHA blended learning, students will practice and test skills to ensure competency during the hands-on skills session.
For blended learning courses, a student completes part of the course in a self-directed manner online, followed by a hands-on skills session in person with an AHA Instructor or using a Voice Assisted Manikin (VAM) where available. AHA eLearning courses are fully self-directed, and do not require a separate hands-on skills session.
Q: What is the cost for a hands-on skills session for a blended learning course?
A: The cost for hands-on sessions is determined by the course taken.
Course Completion Cards
Q: When can I expect to receive my course completion card from the AHA?
A: We provide same-day certifications! By the time you walk out of our doors, you will have your card in you inbox.
Q: Can I laminate my AHA course completion card?
A: Yes.
Q: When do I need to renew my course completion card?
A: Course completion cards are valid for two years through the end of the month during which the course completion card was issued.
Q: I lost my course completion card. How do I get a replacement?
A: Before reaching out to us to request a new card, first try to run a few searches in your email inbox to make sure you didn’t overlook the email with the link to access your eCard.
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Search and make sure you don't have any emails from: No-eccreply@heart.org or eCards@heart.org
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Click here to view your claimed ecard