Find The Answers You Need
Choosing a Course
Q: I need a general CPR course to prepare me to save the life of a loved one. Which course is best for me?
A: We offer Friends and Family CPR that provides basic CPR training in a dynamic group environment with your family and friends using the research-proven practice-while-watching method. This will allow great bonding time and an opportunity for families to learn together.
Q: I am not a healthcare professional, and I need a CPR and AED course for work purposes. Which course should I take?
A: Heartsaver® CPR AED is probably best for you. This course offers both Heartsaver classes, and hands-on skills sessions for blended learning courses.
Q: Are your courses OSHA compliant?
A: Our Heartsaver Courses are for anyone with limited or no medical training who needs a course completion card for job, regulatory or other requirements. Our courses are designed to meet OSHA requirements.
Q: Which CPR course should a "first responder" or “professional rescuer” take?
A: First responders or professional rescuers generally include fire, police, and emergency medical personnel. These types of prehospital professionals usually need to complete a Basic Life Support (BLS) course. Check with your employer or licensing authority for final confirmation.
Q: Which course should a daycare provider take?
A: The AHA’s Heartsaver Pediatric First Aid CPR AED Course is designed to meet regulatory requirements for childcare workers. The AHA offers this course in both blended learning and classroom-based formats.
Q: Can I take an AHA CPR course online?
A: For American Heart Association courses that include psychomotor skills such as CPR, students must complete a hands-on skills session to obtain an AHA course completion card. With AHA blended learning, students will practice and test skills to ensure competency during the hands-on skills session.
For blended learning courses, a student completes part of the course in a self-directed manner online, followed by a hands-on skills session in person with an AHA Instructor or using a Voice Assisted Manikin (VAM) where available. AHA eLearning courses are fully self-directed, and do not require a separate hands-on skills session.
Q: What is the cost for a hands-on skills session for a blended learning course?
A: The cost for hands-on sessions is determined by the course taken.
Course Completion Cards
Q: When can I expect to receive my course completion card from the AHA?
A: We provide same-day certifications! By the time you walk out of our doors, you will have your card in you inbox.
Q: Can I laminate my AHA course completion card?
Q: When do I need to renew my course completion card?
A: Course completion cards are valid for two years through the end of the month during which the course completion card was issued.
Q: I lost my course completion card. How do I get a replacement?
A: Before reaching out to us to request a new card, first try to run a few searches in your email inbox to make sure you didn’t overlook the email with the link to access your eCard.
Search and make sure you don't have any emails from: Nofirstname.lastname@example.org or eCards@heart.org
Click here to view your claimed ecard